AquaVolt

Warranty

AQUAVOLT warrants to the original purchaser of its product(s), that it will repair or replace defects in materials, workmanship, and/or fabric found to exist in its products during the applicable warranty periods defined below if purchased from AQUAVOLT, subject to the exclusions, limitations, conditions, and provisions noted below. All repairs and replacements under the following warranties will be performed by AQUAVOLT. The obligation of AQUAVOLT shall be limited to the repair or replacement of any part deemed defective by AQUAVOLT during the applicable warranty period.

MATERIALS AND WORKMANSHIP WARRANTY

AQUAVOLT warrants to the original purchaser of its product that AQUAVOLT will repair or replace any products found to be defective in materials and workmanship for a period of one (1) year from the original purchase date. For the purposes of this warranty, MATERIALS is defined as: any decking material, adhesive, electronics components or any other item(s) utilized in the construction of the final product. For the purposes of this warranty, WORKMANSHIP is defined as: all aspects of the construction leading to the final product. This warranty is further subject to the exclusions, limitations, conditions, and provisions noted below.

WARRANTY EXCLUSIONS*

The following are expressly excluded from ALL AQUAVOLT WARRANTIES:

  1. Improper Use 
  2. Accident or Negligence
  3. Unauthorized Modification or Changes
  4. Improper Care or Maintenance
  5. Mold or Mildew
  6. Orders Placed Incorrectly
  7. Theft or Loss
  8. Acts of God

*in each instance of #1- 8 above, as determined in the reasonable discretion of AQUAVOLT.

WARRANTY CLAIMS

To be considered eligible for repair or replacement during the applicable warranty period, the purchaser must initiate a warranty request in writing (by email or US mail) and upon request by AQUAVOLT, the original product(s) must be provided to AQUAVOLT. If the product falls within the applicable warranty period and is within sixty (60) days of the original purchase date, shipping expenses (CONUS only) for a claim related to warranty service will be paid by AQUAVOLT. If the product falls within the applicable warranty period but is greater than sixty (60) days from the original purchase date, the product owner is responsible for charges incurred when shipping to AQUAVOLT.